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TERMS OF SALES
These general conditions of sale (hereinafter the "General Conditions") apply to all
purchase made by an Internet user / natural person (hereinafter the "CUSTOMER") on the website
http://www.stds.fr (hereinafter the “SITE”) from STDS (Société Technique de Diffusion et de Services),
sarl, registered in the RC Melun trade and companies register under number 425 071 313, having
its head office ZA de la Mare - 12 rue des Trois Saules - 77930 St Sauveur sur Ecole, France
Tel: 01 60 65 94 30, Fax: 01 64 09 86 10, email: contact@stds.fr (hereinafter the “SELLER”).
IMPORTANT
Any order placed on the Site necessarily implies the unconditional acceptance of the CLIENT
of these general conditions.
Article 1. Definitions
The terms used below have, in these General Conditions, the following meaning:
“CUSTOMER”: designates the co-contractor of the SELLER, who guarantees to have the quality of consumer as
as defined by French law and case law. As such, it is expressly provided that the CLIENT is
considered to be acting outside of any usual or commercial activity.
“DELIVERY”: refers to the first presentation of the PRODUCTS ordered by the CLIENT to the address
delivery indicated when ordering.
“PRODUCTS”: designates all the products available on the SITE.
"TERRITORY": refers to all the countries to which the SELLER is able to ship the
goods ordered.
Article 2. Object
These General Conditions govern the sale by the SELLER to its CUSTOMERS of the PRODUCTS.
The CLIENT is clearly informed and acknowledges that the SITE is intended for consumers and that the
CUSTOMER placing an order on this site is considered to be acting outside of any usual activity
or commercial. Professionals who do not wish to submit to this clause are invited to contact
the SELLER's sales department in order to place their order under other terms and benefit from
separate contract terms.
Article 3. Acceptance of the general conditions
The CUSTOMER undertakes to carefully read these General Conditions and accept them, before
proceed to the payment of an order of PRODUCTS placed on the SITE.
These General Conditions are referenced at the bottom of each page of the SITE by means of a link
and should be consulted before ordering. The CUSTOMER is invited to read carefully,
download, print the General Conditions and keep a copy.
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The SELLER advises the CLIENT to read the General Conditions for each new order, the
latest version of the said Conditions applying to any new order of PRODUCTS.
By clicking on the first button to place the order and then on the second to confirm the said
order, the CUSTOMER acknowledges having read, understood and accepted the General Conditions without limitation or
condition.
Article 4. Purchase of products on the SITE
To be able to buy a PRODUCT, the CUSTOMER must be at least 18 years old and have the capacity
legal or, if he is a minor, be able to justify the agreement of his legal representatives.
The CUSTOMER will be asked to provide information allowing him to be identified by completing the form
available on the WEBSITE. The sign (*) indicates the mandatory fields that must be completed for the
CLIENT's order is processed by the SELLER. The CUSTOMER can check on the SITE the status of his
ordered. The tracking of DELIVERIES can, if necessary, be carried out using the tracking tools in
line of certain carriers. The CLIENT can also contact the sales department of the SELLER at
at any time by e-mail, to the address contact@stds.fr, in order to obtain information on the
status of his order.
The information that the CLIENT provides to the SELLER when placing an order must be complete,
accurate and up to date. The SELLER reserves the right to ask the CLIENT to confirm, by any means
appropriate, his identity, his eligibility and the information communicated.
Article 5. Orders
Section 5.1. Product feature
The SELLER endeavors to present as clearly as possible the main characteristics of the
PRODUCTS (on the information sheets available on the SITE) and the mandatory information that the
CUSTOMER shall receive under applicable law.
The CUSTOMER undertakes to read this information carefully before placing an order on the SITE.
The SELLER reserves the right to modify the selection of PRODUCTS available on the SITE,
in particular according to the constraints linked to its suppliers.
Unless expressly stated otherwise on the SITE, all PRODUCTS sold by the SELLER are new and
comply with the European legislation in force and the standards applicable in France.
The SELLER undertakes to present on the site photos which are the most representative of the
PRODUCTS offered, however these photos have no contractual value.
Section 5.2. Order procedure
PRODUCT orders are placed directly on the SITE. To place an order, the
CUSTOMER must follow the steps described below (please note however that depending on the
CLIENT startup, the steps may differ slightly).
5.2.1. Selection of PRODUCTS and purchase options
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The CUSTOMER must select the PRODUCT(s) of his choice by clicking on the PRODUCT(s)
concerned and choosing the desired characteristics and quantities. Once the PRODUCT
selected, the PRODUCT is placed in the CLIENT's basket. The latter can then add to his basket
as many PRODUCTS as he wishes.
5.2.2. Orders
Once the PRODUCTS have been selected and placed in their basket, the CUSTOMER must click on the basket and
verify that the content of his order is correct. If the CUSTOMER has not yet done so, he will then be
invited to identify themselves or register.
Once the CUSTOMER has validated the contents of the basket and has identified himself/registered, will be displayed on his
note an online form completed automatically and summarizing the price, applicable taxes and,
if applicable, delivery costs.
The CUSTOMER is invited to check the content of his order (including the quantity, characteristics and
references of the PRODUCTS ordered, the billing address, the means of payment and the price) before
validate its content.
The CLIENT can then pay for the PRODUCTS by following the instructions on the SITE.
and provide all the information necessary for invoicing and DELIVERY of the PRODUCTS.
Regarding the PRODUCTS for which options are available, these specific references
appear when the correct options have been selected. Orders placed must
understand all the information necessary for the proper processing of the order.
The CUSTOMER must also select the chosen delivery method.
5.2.3. Acknowledgment of receipt
Once all the steps described above are completed, a page appears on the SITE in order to
to acknowledge receipt of the CLIENT's order. A copy of the order acknowledgment is
automatically sent to the CLIENT by e-mail, provided that the e-mail address
communicated through the registration form is correct.
The SELLER does not send any order confirmation by post or fax.
5.2.4. Billing
During the ordering procedure, the CUSTOMER must enter the information necessary for invoicing (the
sign (*) will indicate the mandatory fields that must be completed for the CLIENT's order to be
processed by the SELLER).
The CUSTOMER must in particular clearly indicate all the information relating to the DELIVERY, in
particular the exact address of DELIVERY, as well as any possible access code to the address of
DELIVERY.
The CUSTOMER must also specify the means of payment chosen.
Neither the order form that the CUSTOMER establishes online, nor the acknowledgment of receipt of the order that the
SELLER sends to the CUSTOMER by email only constitute an invoice. Whatever the mode
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of order or payment used, the CUSTOMER will receive the original of the invoice upon DELIVERY of the
PRODUCTS, inside the package or, failing that, by separate mail.
Section 5.3. Date of the order
The date of the order is the date on which the SELLER acknowledges receipt of the order online.
The deadlines indicated on the SITE do not begin to run until this date.
Section 5.4. Price
For all PRODUCTS, the CUSTOMER will find on the SITE prices displayed in Euros, excluding taxes, as well as the applicable delivery costs (depending on the package, excluding packaging and gifts,
the DELIVERY address and the carrier or mode of transport chosen).
The prices include in particular the value added tax (VAT) at the rate in force on the date of
ordered. Any change in the applicable rate may impact the price of the PRODUCTS from the date of
effective date of the new rate.
The applicable VAT rate is expressed as a percentage of the value of the PRODUCT sold.
The prices of the SELLER's suppliers are subject to change. Consequently, the prices
indicated on the SITE may change. They can also be modified in the event of offers or sales
specials.
The prices indicated are valid, except gross error. The applicable price is that indicated on the SITE at the
date on which the order is placed by the CLIENT.
Section 5.5. Availability of PRODUCTS
Depending on the PRODUCT concerned, the SELLER applies “just in time” inventory management. Through
Therefore, depending on the case, the availability of the PRODUCTS depends on the SELLER's stocks.
The SELLER undertakes to honor the orders received provided that the PRODUCTS are
available.
The unavailability of a PRODUCT is in principle indicated on the page of the PRODUCT concerned. Customers
can also, on request, be informed of the restocking of a PRODUCT by the SELLER.
In any case, if the unavailability was not indicated at the time of the order, the SELLER
undertakes to inform the CLIENT without delay if the PRODUCT is unavailable.
The SELLER may, at the CLIENT's request:
• Either offer to ship all the PRODUCTS at the same time as soon as the PRODUCTS are out of stock
of stock will be available again,
• Either carry out a partial shipment of the PRODUCTS available at first, then to
shipment of the rest of the order when the other PRODUCTS are available, subject to a
clear information concerning the additional transport costs that may be incurred,
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• Or offer an alternative PRODUCT of equivalent quality and price, accepted by the CLIENT.
If the CUSTOMER decides to cancel his order of unavailable PRODUCTS, he will obtain the refund
of all sums paid for unavailable PRODUCTS at the latest within thirty (30) days of the
payment.

Section 5.6. Pre-order

A pre-order is set up on the site with a deposit request in order to reserve a product.

The seller gives himself the right to cancel this said pre-order if after two requests for payment  

integral to the customer, is not honored. No refund will be made to the extent that the seller  

had to block additional products which are therefore not sold.

Article 6. Right of withdrawal
The terms of the right of withdrawal are provided for in the "withdrawal policy", policy available
in Appendix 1 hereof and accessible at the bottom of each page of the SITE via a hypertext link.
Article 7. Payment
Section 7.1. Means of payment
The CUSTOMER can pay for his PRODUCTS online on the SITE using the means offered by the SELLER.
The CUSTOMER warrants to the SELLER that he holds all the authorizations required to use the means of
selected payment.
The SELLER will take all necessary measures to guarantee the security and confidentiality of the
data transmitted online as part of online payment on the SITE.
It is specified in this respect that all information relating to payment provided on the SITE is
transmitted to the SITE's bank and are not processed on the SITE.
Section 7.2. Payment date
In the event of a single payment by credit card, the CLIENT's account will be debited as soon as the order is placed.
PRODUCTS placed on the SITE.
In the event of partial DELIVERY, the total amount will be debited from the CLIENT's account at the earliest when the
first package will be shipped. If the CUSTOMER decides to cancel his order for unavailable PRODUCTS, the
reimbursement will be made in accordance with the last paragraph of article 5.5 of these Conditions
General.
Section 7.3. Late or refused payment
If the bank refuses to debit a card or other means of payment, the CUSTOMER must contact the Service
Customer of the SELLER in order to pay for the order by any other valid means of payment.
In the event that, for any reason whatsoever, opposition, refusal or otherwise, the transmission of the flow
of money owed by the CUSTOMER would prove impossible, the order would be canceled and the sale automatically
terminated.
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Article 8. Evidence and archiving
Any contract concluded with the CLIENT corresponding to an order for an amount greater than 120 euros
TTC will be archived by the SELLER for a period of ten (10) years in accordance with article L. 134-2 of the
consumer code.
The SELLER agrees to archive this information in order to monitor transactions and produce
a copy of the contract at the CLIENT's request.
In the event of a dispute, the SELLER will have the opportunity to prove that his electronic tracking system is reliable.
and that it guarantees the integrity of the transaction.
Article 9. Transfer of ownership
The SELLER remains the owner of the PRODUCTS delivered until their full payment by the CLIENT.
The above provisions do not preclude the transfer to the CLIENT, at the time of receipt by him,
or by a third party designated by him other than the carrier, the risk of loss or damage to
PRODUCTS subject to retention of title, as well as the risks of damage that they may
train.
Article 10. Delivery
The methods of DELIVERY of the PRODUCTS are provided for in the "delivery policy" referred to in
Appendix 2 hereof and accessible at the bottom of each page of the SITE via a hypertext link.
Article 11. Packaging
The PRODUCTS will be packaged in accordance with the transport standards in force, in order to guarantee a
maximum protection for the PRODUCTS during DELIVERY.
CUSTOMERS undertake to respect the same standards when returning PRODUCTS within the
conditions set out in Appendix 1 – Withdrawal Policy.
Article 12 Returns
Any return of goods for exchange or recovery must receive the prior agreement of the seller. He
it is up to the buyer to request from the seller an authorization to return goods.
For any return of goods not falling within the legal framework of the right of withdrawal defined in Appendix 1,
the return of goods for a cause not attributable to the seller will give rise to a deduction for costs
management and processing costs equivalent to 10% of the value of the goods taken back.
Article 13. Warranties
Section 13.1. Compliance Guarantee
The SELLER is required to deliver a compliant PRODUCT, i.e. suitable for the expected use of a good
similar and corresponding to the description given on the SITE. This compliance also assumes that
the PRODUCT has the qualities that a buyer can legitimately expect given the declarations
public information made by the SELLER, including in advertisements and on labels.
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In this context, the SELLER is likely to respond to existing lack of conformity during the
delivery and defects of conformity resulting from the packaging, assembly instructions or
the installation when this has been charged to him or has been carried out under his responsibility.
The action resulting from the lack of conformity is prescribed by two (2) years from the issue of the
PRODUCT.
The CUSTOMER is exempted from providing proof of the existence of the lack of conformity of the good
for 6 months following the delivery of the said property (this period will be extended to 24 months from March 18
2016, except for second-hand goods).
The legal guarantee of conformity applies independently of the commercial guarantee
possibly consented.
In the event of a lack of conformity, the CUSTOMER may request the replacement or repair of the
PRODUCT, at his choice. However, if the cost of the CLIENT's choice is manifestly disproportionate to the
with regard to the other possible option, taking into account the value of the PRODUCT or the importance of the defect,
the SELLER may make a refund, without following the option chosen by the Customer.
In the event that replacement or repair is impossible, the SELLER undertakes to
return the price of the PRODUCT within 30 days of receipt of the returned PRODUCT and in exchange for the return of the
PRODUCED by the CLIENT at the following address STDS - ZA de la Mare - 12 rue des Trois Saules - 77930
St Sauveur sur Ecole.
Section 13.2. Warranty against hidden defects
The SELLER is bound by the guarantee for hidden defects in the PRODUCT sold which render it
unsuitable for the use for which it is intended, or which diminish this use so much that the CUSTOMER would not have it
acquired, or would have paid a lesser price for it, if he had known them.
This warranty allows the CUSTOMER who can prove the existence of a latent defect to choose between the
reimbursement of the price of the PRODUCT if it is returned and reimbursement of part of its price, if the
PRODUCT is not returned.
In the event that replacement or repair is impossible, the SELLER undertakes to
return the price of the PRODUCT within thirty (30) days of receipt of the returned PRODUCT and in exchange for the
return of the PRODUCT by the CLIENT to the following address STDS - ZA de la Mare - 12 rue des Trois Saules -
77930 St Sauveur sur Ecole.
The action resulting from latent defects must be brought by the CLIENT within two (2) years from
from the discovery of the defect.
Article 14. Liability
The responsibility of the SELLER can in no case be engaged in the event of non-performance or poor
performance of the contractual obligations attributable to the CLIENT, in particular when entering his
ordered.
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The SELLER cannot be held responsible, or considered to have breached these terms, for
any delay or non-performance, when the cause of the delay or non-performance is linked to a case of force majeure
as defined by the case law of French courts and tribunals.
It is also specified that the SELLER does not control the websites which are directly or
indirectly linked to the SITE. Consequently, it excludes all liability for the information contained therein.
are published. Links to third party websites are provided for informational purposes only and are not guaranteed.
is provided as to their content.
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Article 15. Personal data
The SELLER collects on the SITE personal data concerning its CUSTOMERS, including by the
cookie bias. CUSTOMERS can disable cookies by following the instructions provided by their
Navigator.
The data collected by the SELLER is used to process orders placed on the SITE,
manage the CLIENT's account, analyze orders and, if the CLIENT has chosen this option, send him
commercial prospecting letters, newsletters, promotional offers and/or information
on special sales, unless the CUSTOMER no longer wishes to receive such communications from
of the SELLER.
The CLIENT's data is kept confidential by the SELLER in accordance with its
declaration made to the CNIL, for the purposes of the contract, its execution and in compliance with
the law.
CUSTOMERS can unsubscribe at any time by accessing their account or by clicking on the link
hypertext provided for this purpose at the bottom of each offer received by e-mail.
The data may be communicated, in whole or in part, to the SELLER's service providers
involved in the ordering process. For commercial purposes, the SELLER may transfer to its
business partners the names and contact details of its CUSTOMERS, provided that they have given
their prior agreement when registering on the SITE.
The SELLER will specifically ask CUSTOMERS if they want their personal data
be disclosed. CUSTOMERS may change their minds at any time by contacting the SELLER. the
SELLER may also ask its CUSTOMERS if they wish to receive solicitations
business of its partners.
In accordance with law n°78-17 of January 6, 1978 relating to data processing, files and freedoms, the
CUSTOMER has a right of access, rectification, opposition (for legitimate reasons) and
deletion of personal data. He can exercise this right by sending an e-mail to
the address: contact@stds.fr or by sending a letter to ZA de la Mare - 12 rue des Trois Saules - 77930
St Sauveur sur Ecole.
It is specified that the CUSTOMER must be able to prove his identity, either by scanning an identity document, or
by sending the SELLER a photocopy of his identity document.
Article 16. Complaints
The SELLER provides the CUSTOMER with a "Customer Telephone Service" at the following number: 01 60
65 94 30 (non-surcharged number). Any written complaint from the CLIENT must be sent to the address
following: ZA de la Mare - 12 rue des Trois Saules - 77930 St Sauveur sur Ecole.
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Article 17. Intellectual property
All visual and audio elements of the SITE, including the underlying technology used, are protected
by copyright, trademark and/or patent law.
These elements are the exclusive property of the SELLER. Anyone who publishes a website and wishes
create a direct hypertext link to the SITE must request authorization from the SELLER in writing.
This authorization from the SELLER will in no case be granted definitively. This link should be
deleted at the request of the SELLER.
Hypertext links to the SITE that use techniques such as framing or insertion
by hypertext links (in-line linking) are strictly prohibited.
Article 18. Validity of the General Conditions
Any change in the laws or regulations in force, or any decision of a court
jurisdiction invalidating one or more clauses of these General Conditions cannot affect the
validity of these General Conditions. Such modification or decision in no way authorizes the
CUSTOMERS to disregard these General Conditions.
Any conditions not expressly dealt with herein shall be governed by the usage of the
retail sector, for companies headquartered in France.
Article 19. Modification of the General Conditions
These General Conditions apply to all purchases made online on the SITE, as long as
the SITE is available online.
The General Conditions are dated in a precise manner and may be modified and updated by the
SELLER anytime. The applicable General Conditions are those in force at the time of the
ordered.
Changes to the Terms and Conditions will not apply to PRODUCTS already purchased.
Article 20. Jurisdiction and applicable law
These General Conditions as well as the relations between the CLIENT and the SELLER are governed by
French law.
In the event of a dispute, only the French courts will be competent.
However, prior to any recourse to the arbitration or state judge, preference will be given to negotiation in a
spirit of loyalty and good faith with a view to reaching an amicable agreement when any
conflict relating to this contract, including relating to its validity.
The party wishing to implement the negotiation process must inform the other party by letter
registered with acknowledgment of receipt indicating the elements of the conflict. If after a period of
fifteen (15) days, the parties could not reach an agreement, the dispute would be submitted to the jurisdiction
authority designated below.
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Throughout the negotiation process and until its outcome, the parties refrain from taking any action
in court against each other and for the dispute that is the subject of the negotiation. As an exception, the parties are
authorized to seize the jurisdiction of summary proceedings or to seek the pronouncement of an order on request. A
possible action before the court of summary proceedings or the implementation of a procedure on request
does not entail on the part of the parties any waiver of the amicable settlement clause, unless
express contrary.
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ANNEX 1
WITHDRAWAL POLICY
Principle of withdrawal
The CUSTOMER has in principle the right to return or return the PRODUCT to the SELLER or to a
person designated by the latter, without undue delay, and at the latest within fourteen (14) days following
the communication of his decision to withdraw, unless the SELLER offers to recover himself
the product.
Withdrawal period
The withdrawal period expires fourteen (14) calendar days after the day on which the CLIENT, or a third party other
that the carrier and designated by the CLIENT, takes physical possession of the PRODUCT.
If the CLIENT's order relates to several PRODUCTS and if these PRODUCTS are delivered separately, the
withdrawal period expires fourteen (14) days after the day on which the CLIENT, or a third party other than the
carrier and designated by the CLIENT, takes physical possession of the last PRODUCT.
Notification of the right of withdrawal
To exercise his right of withdrawal, the CUSTOMER must notify his decision to withdraw by means of a
unambiguous declaration to: STDS ZA de la Mare - 12 rue des Trois Saules
77930 - Saint Savior on. School or contact@stds.fr
He can also use the form below:
WITHDRAWAL FORM
For the attention of STDS, ZA de la Mare, 12 rue des Trois Saules – 77930 St Sauveur sur Ecole
SELLER's telephone number*: 01 60 65 94 30
Fax number of the SELLER*: 01 64 09 86 10
E-mail address of the SELLER*: contact@stds.fr
I hereby notify you of my withdrawal from the contract relating to the sale of the PRODUCT below
:
PRODUCT reference:
Invoice number:
Purchase order number:
- Ordered on [____________]/received on [________________]
- Means of payment used:
- Name of the CLIENT and, if applicable, the beneficiary of the order:
- CUSTOMER address:
- Delivery address :
- Signature of the CUSTOMER (except in the case of transmission by email)
-Date
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In order for the withdrawal period to be respected, the CUSTOMER must send his communication relating to
the exercise of the right of withdrawal before the expiry of the withdrawal period.
Effects of withdrawal
In the event of withdrawal by the CLIENT, the SELLER undertakes to reimburse all the sums
paid, including delivery costs, without undue delay and, in any event, no later than fourteen
(14) days from the day the SELLER is informed of the CLIENT's desire to withdraw.
The SELLER will make the refund using the same means of payment as the one used by the
CLIENT will have used for the initial transaction, unless the CLIENT expressly agrees to a means
different, in any case, this refund will not incur any costs for the CLIENT.
The SELLER may defer reimbursement until receipt of the goods or until the CLIENT has
provided proof of shipment of the goods, the date retained being that of the first of these events.
Return terms
The CLIENT shall, without undue delay and, in any event, no later than fourteen (14) days after
communication of its decision to withdraw from this contract, return the property to: STDS ZA de la
Mare - 12 rue des Trois Saules - 77930 St Sauveur sur Ecole.
This deadline is deemed to have been respected if the CUSTOMER returns the goods before the expiry of the fourteen (14) day period.
Return fees
The CUSTOMER must bear the direct costs of returning the goods.
Condition of the returned item
The PRODUCT must be returned following the instructions of the SELLER and include in particular all the
accessories supplied.
The responsibility of the CUSTOMER is only engaged with regard to the depreciation of the property resulting from
manipulations other than those necessary to establish the nature, characteristics and good
operation of this PRODUCT. In other words, the CUSTOMER has the possibility of testing the
PRODUCT but its responsibility may be engaged if it carries out manipulations other than those
which are needed.
Packaging
The PRODUCTS are packaged in accordance with the transport standards in force, in order to guarantee a
maximum protection for the PRODUCTS during DELIVERY. CUSTOMERS must respect the
same standards when returning PRODUCTS. As such, the CUSTOMER is invited to return the PRODUCT
not suitable for it in its original packaging and in good condition, suitable for its remarketing.
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Exclusions from the right of withdrawal
The right of withdrawal is excluded in the following cases:
• Supply of goods or services whose price depends on fluctuations in the financial market
• Supply of goods made according to the CLIENT's specifications or clearly personalized
• Supply of goods likely to deteriorate or expire rapidly
• Supply of sealed audio or video recordings or software that have been unsealed after delivery
• Newspaper, periodical, magazine (except subscription contract)
• Provision of accommodation services other than for residential purposes, transportation of goods,
rental of cars, catering or services related to leisure activities if the offer provides for a date or
a specific execution period
• Supply of goods which by their nature are inseparably mixed with other items
• Supplies of sealed goods that cannot be returned for reasons of health protection or
of hygiene and which have been unsealed by the CLIENT after DELIVERY
• Supply of alcoholic beverages, the price of which was agreed at the time of conclusion of the contract
of sale, the delivery of which can only be made after 30 days and the actual value of which depends on
fluctuation in the market beyond the control of the SELLER
• Supply of digital content not supplied dematerialized if the performance has begun with the agreement
prior express consent of the consumer, who has also acknowledged that he will thus lose his right of withdrawal
• Supplies covered by contracts concluded at a public auction
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APPENDIX 2:
DELIVERY POLICY
Delivery zone
The PRODUCTS offered can only be delivered within the TERRITORY.
It is not possible to place an order for any delivery address located outside this
TERRITORY.
The PRODUCTS are shipped to the delivery address(es) that the CUSTOMER has indicated during the
order process.
delivery time
The deadlines for preparing an order and then establishing the invoice, before shipping the PRODUCTS in stock
are mentioned on the SITE. These deadlines do not include weekends or public holidays.
An electronic message will be automatically sent to the CUSTOMER when the
PRODUCTS, provided that the email address in the registration form is correct.
Delivery times & costs
During the ordering process, the SELLER indicates to the CUSTOMER the shipping times and formulas
possible for the PRODUCTS purchased.
Shipping costs are calculated based on the delivery method.
The amount of these costs will be payable by the CLIENT in addition to the price of the PRODUCTS purchased.
Details of delivery times and costs are detailed on the SITE.
DELIVERY terms
The package will be delivered to the CUSTOMER against signature and upon presentation of an identity document.
In the event of absence, a notice of passage will be left with the CLIENT, in order to enable him to go to seek his
package in its post office or in a depot specific to the chosen carrier.
DELIVERY problems
The CUSTOMER is informed of the delivery date set when he chooses the carrier, at the end of the
online ordering procedure, before confirming the order.
It is specified that deliveries will be made within thirty (30) days maximum. Otherwise, the CUSTOMER must
give formal notice to the SELLER to deliver within a reasonable time and in the event of non-delivery within this
period, he may terminate the contract.
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The SELLER shall reimburse, without undue delay from receipt of the termination letter, to the
CUSTOMER the total amount paid for the PRODUCTS, taxes and delivery costs included, by means of the same
method of payment than that used by the CUSTOMER to purchase the PRODUCTS.
The SELLER is responsible until delivery of the PRODUCT to the CLIENT. It is reminded that the CUSTOMER
has a period of three (3) days to notify the carrier of the damage or partial loss observed
upon delivery.